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Shopping for someone else but not sure what to give them? Give them the gift of choice with a Second To None Nutrition gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Second To None Nutrition uses Australia Post eParcel and TOLL for all packages.
Second To None Nutrition charge a flat rate of $10 for Domestic and $18 International Shipping. If you spend over $150 you qualify for FREE shipping worldwide.
Shipping within Australia can take from 2-8 business days depending on your location. *we are located in North Queensland, so shipping can take a few days longer than stores located in capital cities
International shipping can take from 2-4 weeks, depending on your location and your country's custom laws.
Every parcel sent with Australia Post eParcel is given a tracking number. This will be sent to you in an email to let you know your parcel is on it's way. (if you do not receive an email from us, please check your Junk Folder)
If your parcel does not arrive in the times listed above, you can contact us HERE
We will then proceed to lodge a trace with Australia Post to try and locate the package. We will keep you informed through out this process.
If this does happen, we ask that you please be patient. Once the package is picked up by Australia Post, it is out of our control what happens, however we will do everything we can to find it for you.
Should you wish to exchange any of your products, we may authorise this at our discretion. This needs to be requested either in person in-store or by email. You will need to cover any costs involved in the delivery of the new product and return of the old product, and this exchange would need to be completed within 7 days of the original purchase. This will not be available on sale items or short dated items. Please remember it is at our discretion when considering any exchange option for you.
If you do need to return a product to us, the following criteria will need to be met:
Your returned products must be:
- In their Original, Unopened Condition (Both Products and Packaging)
- Securely Wrapped
- Included with our Invoice Slip
- Returned to us at your own cost
If you require further information, please contact us via email HERE
Thankyou for your support